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Backgammon Support

If you need any help regarding your account or playing backgammon at Ladbrokes, please do not hesitate to contect us via email or telephone. Ladbrokes.com has a dedicated Customer Service team available 24 hours a day, seven days a week.

If you have any questions about Ladbrokes Backgammon, we suggest you try our comprehensive Help section or have a look at our Frequently Asked Questions

If you cannot find a satisfactory answer, please contact us.

Freephone Telephone Support

Please call our Customer Service team at any time. We have operators waiting to deal with your request on
0800 032 1133. If you are calling from outside of the UK, please call + 350 200 43003.

E-mail Support

To help ensure the fastest response, please provide as much information as possible in your email.

  • Username and Backgammon Alias
  • Time and Date of problem (if applicable)
  • Game Number or Tournament Number (please state Tournament or Cash Game)
  • Any error message (if applicable)
  • A screenshot ( How do I take a screenshot? )


Query Type Email Address
For General Enquiries care@ladbrokesbackgammon.com
For Card Changes care@ladbrokes.com
For Technical Support care@ladbrokesbackgammon.com
For Accounts Related Enquiries care@ladbrokes.com
For Rules and Payouts care@ladbrokesbackgammon.com
For Competitions and Promotions care@ladbrokesbackgammon.com


We appreciate your feedback on Ladbrokes Backgammon.
Email us at: feedback@ladbrokesbackgammon.com with your ideas and suggestions or to let us know what you think about our service - good or bad, the Backgammon team always welcome your feedback.